Who we are
YOUNIQUE Fashion
These Terms & Conditions govern your use of the YOUNIQUE Fashion website at youniquefashion.com.au and your purchase of products through it.
By using our website or placing an order, you agree to these Terms & Conditions. Please also read our Privacy Policy and our Shipping & Returns Policy, which form part of the information we give you about buying from us.
You may use our website for lawful purposes and for your personal shopping.
You must not use the website in a way that:
- breaks any applicable law;
- interferes with the operation or security of the website;
- attempts to gain unauthorised access to our systems or another person’s account;
- introduces malicious software or code;
- copies, scrapes or uses our website or its content in a way that could interfere with our business or our website; or
- provides information that is false, misleading or belongs to another person.
We may restrict access to the website where reasonably necessary to protect the website, our customers or our business.
Orders and customer accounts for customers under 18 should be placed or managed by a parent or guardian, who accepts these Terms & Conditions on their behalf.
We sell clothing for children, and we expect a parent or guardian to place those orders and manage any related account.
You can shop with us using guest checkout. You do not need an account to place an order.
If you create an account, you are responsible for giving us accurate information and for keeping your login details secure.
Your account lets you see information such as your orders and your account details.
If you think someone has used your account without your permission, contact us as soon as you can at info@youniquefashion.com.au.
We make reasonable efforts to keep product descriptions, photographs, colours, sizes, prices and other information on our website accurate and up to date.
Colours can look different depending on your screen or device.
We may correct errors, update product information or change what is available.
Some products are made in small quantities. If a product becomes unavailable after you order it, we will contact you, and where we cannot supply it we will refund what you paid for that product.
Nothing in this section limits your rights under the Australian Consumer Law.
Unless stated otherwise, prices on our website are in Australian dollars and include GST where it applies.
The price that applies to your order is the price shown when you place it.
Shipping and any other charges are shown before you complete your purchase.
Prices may change, but a change will not affect an order we have already accepted.
If a product is shown with an obvious pricing or information error, we may contact you before fulfilling the order. Where we cannot reasonably fulfil it at the incorrect price, we may cancel that order and refund you in full.
This does not affect your rights under the Australian Consumer Law.
When you place an order, you are offering to buy the products in it at the prices and on the terms shown at the time.
We will send you an order confirmation after you submit your order.
Your order is accepted once payment has been successfully processed, subject to availability and to the circumstances described below.
We may need to cancel an order where:
- the product is unavailable;
- there is an obvious pricing, product or stock error;
- we cannot process or verify the payment;
- we reasonably suspect fraudulent or unauthorised activity; or
- something outside our reasonable control prevents us from supplying it.
If we cancel after you have paid, we will refund the amount paid for the cancelled order or product.
We will not cancel or refuse an order in a way that removes or limits your rights under the Australian Consumer Law.
Payments are processed through the payment methods offered at checkout.
You must give accurate billing and payment details and be authorised to use the payment method.
Your bank, card provider or payment provider may decline a payment. If payment cannot be processed, we may be unable to fulfil the order until it is.
YOUNIQUE Fashion does not store your full card number or security code.
How we handle payment-related personal information is explained in our Privacy Policy.
We deliver within Australia, and internationally where your destination is available at checkout.
Our delivery timeframes, shipping charges and other delivery information are set out in our Shipping & Returns Policy.
Delivery timeframes are estimates. They can be affected by things outside our reasonable control, including courier delays, weather, public holidays and customs processing.
For international orders, you are responsible for any customs duties, import taxes or other charges applied by the destination country, unless we say otherwise at the time of purchase. We are not responsible for delays caused by customs or other authorities.
If your order has not arrived within the expected timeframe, email us at info@youniquefashion.com.au and we will help.
Our return, refund and exchange rules are set out in our Shipping & Returns Policy, which covers returns, refunds, exchanges, sale and promotional purchases, return and exchange shipping, and how refunds are processed.
Nothing in that policy or in these Terms & Conditions excludes, restricts or modifies your rights under the Australian Consumer Law where those rights cannot legally be excluded, restricted or modified.
If a product is faulty or does not meet a consumer guarantee, contact us so we can look at it and provide the right remedy.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
For a major failure, you can choose a refund or a replacement, and you may also be entitled to compensation for any other reasonably foreseeable loss or damage.
For a failure that is not major, you are entitled to have the problem fixed within a reasonable time, and if it cannot be fixed, to a refund or replacement.
These rights apply regardless of any voluntary returns or exchange policy we offer, and they are in addition to it.
We may run promotions, sales, discount codes and other offers from time to time.
Each promotion may have its own conditions. Any exclusions, expiry dates, eligible products or minimum spend will be shown with that promotion.
Unless we say otherwise, promotional offers cannot be combined with other offers or discount codes.
A promotion does not remove or limit your rights under the Australian Consumer Law.
Customers who have bought a product may be invited to review it.
By submitting a review you agree that:
- it reflects your genuine experience or opinion;
- it is relevant to the product you are reviewing;
- it does not contain unlawful, threatening, abusive, defamatory, misleading or offensive material;
- it does not include another person’s personal information without their permission; and
- you have the right to submit everything you include in it.
Reviews are moderated before publication. We may decline to publish a review, or remove one, where it breaches these Terms & Conditions or applicable law. Submitting a review does not guarantee it will be published.
Published reviews appear publicly on the relevant product page.
Personal information collected with a review is handled in line with our Privacy Policy.
Our website links to third-party websites and uses third-party services, including payment, delivery and social media services.
Those services operate under their own terms and privacy policies. If you use them, you are responsible for reading those.
We are not responsible for the content, availability or practices of third-party websites we do not control.
We aim to keep the website available and its information accurate, but we cannot guarantee it will always be available, uninterrupted or free from errors.
The website may be unavailable at times because of maintenance, updates, technical problems or circumstances outside our reasonable control.
Where there is an error on the website, we will correct it as soon as we reasonably can.
Nothing in this section limits your rights under the Australian Consumer Law.
We may update these Terms & Conditions when our business, website, products or legal obligations change. The date at the top shows when they last changed.
The Terms & Conditions that apply to your order are the ones published when you placed it. A later change does not affect an order already placed.
If we make a significant change, we will say so on the website.
If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed only as far as necessary, and the rest will continue to apply.
These Terms & Conditions are governed by the laws of South Australia and of the Commonwealth of Australia.
You may bring a claim in the courts of South Australia or in the courts of the Australian state or territory where you live.
For any question about these Terms & Conditions, an order, a product or a return:
YOUNIQUE FashionEmail: info@youniquefashion.com.auMarion, South Australia, Australia
